This is to avoid pilferage en-route as well as to ensure that you are happy with the merchandise. This limit may be revised for repeat and regular customers. Bank transfers are also acceptable. We do not have any control on the same. You can return the item within 14 days of receiving the parcel.
Please return in original packing. The returned item should be unused and in original and undamaged condition. We aim to settle all disputes amicably.Please do not open any dispute on etsy for dis-satisfaction or for non-receipt or to return an item. We are available through etsy messages system and most messages are replied in a few hours. Personalized satisfaction is of utmost importance to us. Silver is 925 sterling silver with nickel free rhodium plating. We will not be responsible for any health problems in this regard. No additional claims will be entertained for any other reason whatsoever.
Please note that since various labs may have different testing methods and the interpretation of all our diamonds and stones may differ from one lab to another as well as from one gemologist, appraiser and jeweler etc to another, we will be unable to accept any other lab certificate or the judgement of any other third party including any gemologist, appraiser, lab, jeweler etc. These are genuine black diamonds found naturally in mines mainly from central africa. They are more porous than white diamonds and are found in the upper layers of the ground relative to the white diamonds that are mined deep.
Some scientists are of the opinion that their origin may be a meteor that impacted earth billions of years ago. They are of carbonado variety. They are made from earth mined rough rock found in mines of central africa the rock color varies from gray to black. What is the treatment process. To bring out its true color it needs to be treated.The process is a natural one employing gentle heat in a high pressure environment (hpht) which gradually brings out the true color of the diamond. Are any colors or chemicals added. There are no artificial colors or chemicals included in the process. Does it alter the composition.
The process may or may not alter the composition. It remains a true diamond nevertheless. Once our diamonds are heat treated, it may move the molecules. This causes them to not always test properly with a hand tester.
If a hand tester is used, sometimes they test as diamonds and sometimes they test as moissanites. But they are genuine earth mined diamonds, not moissanite. If you use a jeweler's loop you can see this by their molecular composition. How does it differ from a moissanite.
A moissanite is man made whereas our diamonds are earth-mined. A moissanite will lose its shine and wither away in a short period whereas a diamond will remain as they are forever. My jeweler says these are not diamonds.These diamonds are rare and some jewelers may not be experienced enough in dealing with them (with due regards to them). How can you sell them so inexpensive.
This avoids many middlemen and their fat commissions. We do not have a brick and mortar shop also, thus saving on all fancy overheads. We do not stock huge inventories but move them fast, thus saving on inventory costs too. These diamonds are a bargain but obviously not those perfect stones that are not heat-treated.Do you offer any certification. All our diamonds are accompanied with a certificate of authenticity from an independent lab. Certificate can be verified online. Various labs may have different testing methods which can give different results thus we will be unable to accept results from other labs.
Hand held testers may also provide inaccurate results. What if i have doubts about their authenticity. You can always message us in case you still want any more details or clarifications.
What guarantee do you offer. How do i maintain them. An occasional wipe with a soft soapy cloth and a rinse in warm water is all that is required to maintain its shine and luster. This item is made of diamond and silver, gold.